SERVICE LEVEL AGREEMENT FOR ALL OF OUR PLUGINS

We will respond to support requests delivered to us from our support channels within 24 business hours.

Business Hours

Our business hours are from 8am to 6pm GMT+2, Monday to Friday. But most of the time we answer support request in non working hours too.

Support Channels

You can request support through one of the following channels: - Submitting a ticket with our issue tracker. - By emailing at admin@thestarware.com or any individual email that belong to us.

Our Support Include

Our Support Does Not Include