Get more out of Jira with the right apps.
Honest, hands-on guides to Jira apps (plugins) — what they do, how to use them, and which to pick. From time tracking and cost to reporting and beyond, written for the admins and teams who actually run them.
Latest articles
ReportingHow Work Item Type Categories Change Tempo Reports
Jira gives every space its own work item types, and a Tempo report grows a row for each one. Work item type categories roll them back up. But you cannot filter on the result, and it does not appear in the raw export.
ConfigurationClassifying Worklogs with Tempo Work Attributes
Tempo Timesheets records hours and a description. Work Attributes add the classification your reports need. And for billable work, Tempo already has a built-in answer that beats the checkbox most timesheet apps hand you.
Time in statusWhy JQL Time-in-Status Queries Don't Give You Real Time Data
JQL can find issues by when their status changed, but it has no concept of duration: it can't tell you how long an issue actually sat in a status. Here's why, and how ChronoFlow - Time in Status and Wait Time Analysis for Jira turns status history into real, business-hours time data you can query and report on.
Service deskLet Your Whole Team Answer Service Desk Tickets, Without Buying More Agent Seats
Jira Service Management charges per agent, but plenty of people who could help a customer aren't agents. Here's the licensing trap that creates, and how the Proxy Agent app gets around it.
GuidesHow to Choose a Jira Time-Tracking App: A Decision Guide
Picking a Jira time-tracking app by Marketplace popularity is how teams end up migrating a year later. Here's a practical framework: what kind of tracking you actually mean, the criteria that matter, and how to trial it.
ProductivityIssue Reminders in Jira: 12 Use Cases That Stop Work Falling Through the Cracks
Jira tracks your work but never nudges you at the right moment, so issues quietly stall. Here's what issue reminders are for (a dozen practical use cases) and how to set them up with the Issue Reminders app.